Returns, Exchanges & Refunds
Returns
We will accept returns for exchanges and refunds under the following conditions:
Returns must be received by Playmaker Brand within 30 days of purchase.
Returns must be unworn and in new condition.
Send to:
Attn: Playmaker Brand
QX Logistix
5685 Alcoa Ave
Vernon, CA 90058
QX Logistix
5685 Alcoa Ave
Vernon, CA 90058
If you have any questions about your return please send an email to support@playmakerbrand.com.
Exchange
The customer will incur the costs to return all item(s) for exchange except for situations where the mistake is on our behalf. We will then send over a return label to send back the wrong products.
**In the event an item is not available for an exchange we will issue a refund for the returned item.
Refunds
After receiving the returned item, upon approval Playmaker Brand will credit the customer’s account for the original purchase amount minus shipping and any discount/coupon codes.
If possible please include your original packing slip order confirmation with a short note of the correction to be made. Once we receive the returned item we will process and send out your replacement package.